FAQs
Questions and answers about the shop
Is a purchase as a public institution possible with the payment method "purchase on account"?
Yes, public institutions have the payment method purchase on account available. This includes, among others, non-profit limited liability companies (gGmbHs), registered associations (e.V.), municipal institutions, cities, and universities.
To use this payment method, prior registration is required. During the registration process, you activate the purchase on account field. Afterwards, the payment method is automatically available to you during the ordering process.
Why should I choose Kaeferling Pro instead of a pest control professional?
Our shop is specifically aimed at commercial customers who want to solve (recurring) pest problems themselves without relying on expensive and time-consuming services from external pest control providers.
With our products and customized sets, you can get your pest problems under control quickly and efficiently – saving both time and money in the process.
How quickly will my order be delivered?
Orders at Kaeferling Pro are usually delivered within 1–3 working days. This allows businesses such as gastronomy, hotels, or public institutions to react very quickly without having to wait a long time for a pest control service.
Do I get support with product selection?
Yes. Kaeferling Pro supports you in product selection with a digital product advisor, clear application instructions, FAQ sections, as well as direct support by phone or email from experts. This way, businesses such as gastronomy, hotels, or public institutions quickly find the right solution.
What makes the sets from Kaeferling Pro so special?
Our pest control kits are specially tailored to your individual needs. Whether you have problems with cockroaches, ants, or other pests – we offer you the right kit that is customized to the type of pest and the requirements of your business. This way, you always have the right equipment on hand. Feel free to contact us for individual advice.
What solutions does Kaeferling Pro offer for gastronomy & hotels?
Kaeferling Pro offers pest control solutions specifically tailored to gastronomy and hotels – including cockroach, fruit fly, rodent, mite, and bedbug solutions, UV fly traps, sprays, and bait stations. The products are cost-efficient, quickly delivered (delivery in 1–3 days), and offer professional quality for independent use.
Are there special solutions for public institutions or property management companies?
Yes. Kaeferling Pro offers solutions specifically tailored to public institutions, municipalities, and property management – for example, trash bins with integrated rat bait stations that enable discreet and safe rodent control, as well as products for marten repellent, ideal for buildings, vehicle fleets, warehouses, or attics. The products are cost-efficient, quickly deliverable, and enable independent, professional control.
How do I fulfill the HACCP documentation requirement with Kaeferling Pro?
With Kaeferling Pro, you fulfill the HACCP documentation obligation by using our pest control sets with monitoring solutions. These include checklists, instructions, and documentation aids that allow all measures to be recorded transparently. This way, gastronomy and food businesses can always provide legally compliant evidence for inspections.
Do you have any further questions?
If you have any further questions about our products or a pest infestation, do not hesitate to contact us. You can reach us through all the classic ways, such as phone, email, or conveniently via WhatsApp – the contact details can be found here.
Our team is always happy to assist you and support you in choosing the right solution.
Questions and answers about pests and their use
How do I recognize a pest infestation in my business?
You can recognize a pest infestation by visible animals (e.g., cockroaches, mice, ants), typical traces such as droppings, feeding damage, nests, or molting remains, as well as unusual odors.
Also, food contamination or damage to packaging are clear indications. In gastronomy and food businesses, increased complaints or findings by guests often also indicate an infestation.
What are the differences between cockroaches, roaches, kitchen roaches, and wood roaches?
Cockroaches and roaches are synonyms and refer to the same insect family.
Kitchen roaches are specific species such as the German cockroach (Blattella germanica), which settle in kitchens, gastronomy, and food businesses and are considered pests there.
Wood roaches, on the other hand, normally live outside in nature. They can occasionally enter houses but are not considered health pests and do not reproduce in buildings.
Are the products from Kaeferling Pro also approved for professional use?
Yes. Kaeferling Pro offers high-quality, professional pest control solutions that are specifically developed for businesses such as gastronomy, hotels, or public institutions. The products meet professional standards and perform qualitatively at service provider level — they are therefore ideal for professional use
Can I carry out pest control myself or do I always need a service provider?
Light to moderate pest infestations can be controlled by yourself with professional products, e.g. with the sets from Kaeferling Pro, which are specially developed for businesses. In case of severe or recurring infestations, a traditional pest control professional may be advisable. This way you have the choice between cost-effective self-application and external service.
What protective measures must I observe when using it?
When using pest control products, you should wear protective gloves, avoid direct skin and eye contact, and ventilate the rooms well during and after treatment. Food and open drinks must be covered or removed. Always follow the instructions and safety data sheets of the product.
Is there a way to treat insects in multiple rooms at the same time?
Yes, the DOBOL smoke fogger is ideal for large-scale control of insects indoors. Simply activate, leave the room, and after a short time the entire area is treated – without complicated manual spraying.
How do I find out which pest control product suits my business?
For this, Kaeferling Pro offers a free product advisor. In just 3 minutes, you answer a few questions about your infestation and then receive an individually suitable product recommendation – fast and uncomplicated. Alternatively, we are of course happy to be available by phone and email for questions.
How can I quickly combat cockroaches in my business myself without disrupting the workflow?
For a quick and discreet control, the Catchmaster Cockroach Traps 100i are suitable, for example. These professional traps can be distributed inconspicuously in the operation and work without chemicals. They are ready for immediate use and are suitable for use in kitchens, storage rooms, or technical rooms – all without interrupting operations.
What can I do if I have discovered bedbugs in a hotel room and do not want to use chemicals?
In such cases, the Cimex Eradicator is a good option. It works with hot dry steam and does not use any chemicals. This allows bed bugs in rooms to be targeted and hygienically controlled without guests or employees being affected by residues.
Which pest control products are HACCP-compliant and safe in the food sector?
Products like the cockroach trap 100i are HACCP-compliant and can be used without concern in kitchens, storage rooms, and other sensitive areas. They work without toxins and are therefore especially suitable for businesses with high hygiene requirements.
Can I equip my entire business with a bulk pack of cockroach traps?
Yes, the Catchmaster Cockroach Trap 100i is offered in a set with 300 pieces. This allows you to systematically secure larger areas such as warehouses, kitchens, or technical rooms and carry out the monitoring yourself.
Is there a chemical-free solution against bedbugs that I can apply myself?
Yes, the Cimex Eradicator works exclusively with hot steam and does not use any chemicals. It is easy to use and especially suitable for hotels, furnished apartments, or other sensitive areas.
How can I keep flying insects away from the dining area permanently without having to spray repeatedly?
For permanent use, visually unobtrusive solutions such as professional insect traps or UV systems are suitable. These can be installed in visible areas, operate without spray, and meet the hygiene requirements in the hospitality industry.