Shop FAQ
Questions and answers about the shop
Is it possible for a public institution to make a purchase using the "purchase on account" payment method?
Yes, we offer the payment option "purchase on account" exclusively for municipalities, public institutions and municipal companies. Please provide this information when registering and you will automatically receive the payment method.
Why should I choose Kaeferling Pro instead of a pest controller?
Our shop is aimed specifically at commercial customers who want to solve pest problems themselves without having to rely on expensive and time-consuming services from external pest controllers. With our products and tailor-made sets, you can get your pest problems under control quickly and efficiently - and save both time and money.
How quickly will my order be delivered?
Orders from Kaeferling Pro are typically delivered within 1–3 business days . This allows businesses such as restaurants, hotels, or public institutions to respond very quickly without having to wait long for a pest controller.
Will I receive support in selecting products?
Yes. Kaeferling Pro supports you in product selection with a digital product advisor , clear application instructions , FAQ sections , and direct support by phone or email from experts . This helps businesses such as restaurants, hotels, and public institutions quickly find the right solution.
What makes Kaeferling Pro sets so special?
Our pest control sets are specially tailored to your individual needs. Whether you have problems with cockroaches, ants or other pests - we offer you the right set that is tailored to the type of pest and the requirements of your business. This means you always have the right equipment to hand. Please contact us for individual advice.
What solutions does Kaeferling Pro offer for restaurants and hotels?
Kaeferling Pro offers pest control solutions specifically tailored to the hospitality industry and hotels – including cockroach, fruit fly, rodent, mite, and bed bug solutions , UV fly traps, sprays, and bait stations. The products are cost-effective , delivered quickly (1–3 days) , and offer professional quality for self-use .
Are there special solutions for public institutions or property management companies?
Yes. Kaeferling Pro offers solutions specifically tailored to public institutions, municipalities, and property management companies – for example, garbage bins with integrated rat bait stations that enable discreet and safe rodent control, as well as marten control products ideal for buildings, vehicle fleets, warehouses, or attics. The products are cost-effective , quickly deliverable , and enable independent, professional control.
How do I fulfill the HACCP documentation requirement with Kaeferling Pro?
With Kaeferling Pro, you can fulfill your HACCP documentation requirements by using our pest control kits with monitoring solutions . These include checklists, instructions, and documentation aids that allow all measures to be clearly recorded. This allows restaurants and food service establishments to provide legally compliant proof of inspections at any time.
Do you have any further questions?
If you have any further questions about our products or our service, please do not hesitate to contact us. Our team is always available to help you choose the right solution.
Questions and answers about pests and their use
How do I detect a pest infestation in my business?
You can recognize a pest infestation by visible animals (e.g. cockroaches, mice, ants), typical traces such as droppings, feeding damage, nests or molting remains as well as unusual smells .
Food contamination or damaged packaging are also clear indicators. In restaurants and food establishments , increased complaints or discoveries by guests often indicate infestation.
What are the differences between cockroaches, roaches, kitchen cockroaches and forest cockroaches?
Cockroaches and roaches are synonyms and refer to the same family of insects.
Cockroaches are certain species such as the German cockroach (Blattella germanica) that settle in kitchens, restaurants and food businesses and are considered pests there.
Wood cockroaches, on the other hand, typically live outdoors in the wild. They can occasionally enter homes, but they are not considered health hazards and do not breed in buildings.
Are Kaeferling Pro products also approved for professional use?
Yes. Kaeferling Pro offers high-quality, professional pest control solutions specifically developed for businesses such as restaurants, hotels, and public institutions. The products meet professional standards and deliver service-level quality—making them ideal for professional use.
Can I do pest control myself or do I always need a service provider?
You can combat light to moderate pest infestations yourself using professional products , such as the Kaeferling Pro kits, which were developed specifically for businesses. For severe or recurring infestations, a traditional pest control professional may be advisable. This gives you the choice between cost-effective in-house treatment and outsourcing .
What protective measures do I need to take when using it?
When applying pest control products, wear protective gloves , avoid direct skin and eye contact, and ventilate the room well during and after treatment . Food and open beverages must be covered or removed. Always follow the product's instructions and safety data sheets .