Shipping policy
Shipping information for shipments to Germany:
As the satisfaction of our customers is our top priority, we dispatch all orders quickly and reliably by DHL Paket.
- From a net order value of €89.99, shipping is free of charge.
- For orders under € 89.98 net value of goods, we charge a shipping fee of € 6.90 net.
The estimated delivery time is 1-3 working days.
Shipping information for shipments to other EU countries:
We have the following price scale for shipments to other EU countries:
- up to a net order value of €49.98, the shipping costs are €24.99
- between €49.99 and €149.98 net order value, the shipping costs are €14.99
- from a net order value of € 149.99 the shipping costs are € 9.99
All shipments to other EU countries are sent with DHL as EURO PAKET.
Terms of payment:
To make your purchase as convenient and secure as possible, we offer a variety of payment options tailored to the needs of our B2B customers:
Online payment methods:
- PayPal: Fast and secure payments via your PayPal account.
- Credit cards: We accept VISA, Mastercard, American Express and Maestro.
- Apple Pay: Convenient payment via your Apple device.
- Google Pay: Simple and fast payment with Google Pay.
Country-specific payment methods (for certain EU countries):
- Bancontact (Belgium): Secure payment for customers in Belgium.
- EPS (Austria): Especially for customers in Austria.
- iDeal (Netherlands): Widely used payment option for customers in the Netherlands.
Prepayment (manual bank transfer)
All customers have the option of paying in advance and transferring the purchase amount manually. The goods will be dispatched as soon as we have received the payment.
If you have any questions about your order, simply fill in the contact form. Alternatively, you can also contact us directly by e-mail at info@kaeferlingpro.com or by telephone on +49 (0)2233 8051555.
As the satisfaction of our customers is our top priority, we dispatch all orders quickly and reliably by DHL Paket.
- From a net order value of €89.99, shipping is free of charge.
- For orders under € 89.98 net value of goods, we charge a shipping fee of € 6.90 net.
The estimated delivery time is 1-3 working days.
Shipping information for shipments to other EU countries:
We have the following price scale for shipments to other EU countries:
- up to a net order value of €49.98, the shipping costs are €24.99
- between €49.99 and €149.98 net order value, the shipping costs are €14.99
- from a net order value of € 149.99 the shipping costs are € 9.99
All shipments to other EU countries are sent with DHL as EURO PAKET.
Terms of payment:
To make your purchase as convenient and secure as possible, we offer a variety of payment options tailored to the needs of our B2B customers:
Online payment methods:
- PayPal: Fast and secure payments via your PayPal account.
- Credit cards: We accept VISA, Mastercard, American Express and Maestro.
- Apple Pay: Convenient payment via your Apple device.
- Google Pay: Simple and fast payment with Google Pay.
Country-specific payment methods (for certain EU countries):
- Bancontact (Belgium): Secure payment for customers in Belgium.
- EPS (Austria): Especially for customers in Austria.
- iDeal (Netherlands): Widely used payment option for customers in the Netherlands.
Prepayment (manual bank transfer)
All customers have the option of paying in advance and transferring the purchase amount manually. The goods will be dispatched as soon as we have received the payment.
If you have any questions about your order, simply fill in the contact form. Alternatively, you can also contact us directly by e-mail at info@kaeferlingpro.com or by telephone on +49 (0)2233 8051555.