Shipping & Payment Terms
Shipping Information for Germany
We ship all orders quickly and reliably with DHL (small parcel or parcel).
• For a net order value of €29.99 or more, shipping is free.
• For a net order value under €29.99, we charge a flat shipping fee of €6.90 net.
Delivery time: 1–3 working days
Shipping Information for Spain
• For a net order value of €49.99 or more, shipping is free.
• For a net order value under €49.99, we charge shipping costs of €9.99.
Delivery time: 4–7 working days
Shipping Information for Switzerland
We ship with DHL EURO PACKAGE (B2B) or DHL Parcel International (B2C).
• For a net order value of €89.99 or more, we charge shipping costs of €14.99 net
• For a net order value under €89.99, we charge shipping costs of €19.99.
Delivery time: 4–7 working days
Shipping Information for other EU countries
We ship with DHL EURO PACKAGE (B2B) or DHL Parcel International (B2C).
• For a net order value of €89.99 or more, we charge shipping costs of €9.99 net
• For a net order value under €89.99, we charge shipping costs of €14.99.
Delivery time: 4–7 working days
To make your purchase as comfortable and secure as possible, we offer a variety of payment options tailored to the needs of our B2B customers:
Online payment methods:
• PayPal: Fast and secure payments via your PayPal account.
• Credit cards: We accept VISA, Mastercard, American Express, and Maestro.
• Apple Pay: Convenient payment via your Apple device.
• Google Pay: Simple and quick payment with Google Pay.
Country-specific payment methods (for certain EU countries):
• Bancontact (Belgium): Secure payment for customers in Belgium.
• EPS (Austria): Specifically for customers in Austria.
• iDeal (Netherlands): Widely used payment option for customers in the Netherlands.
Advance payment (manual transfer)
All customers have the option to pay in advance and manually transfer the purchase amount. The goods will be shipped as soon as the payment has been received.
Purchase on account
Public institutions, municipalities, municipal enterprises, and non-profit limited companies can conveniently purchase by “purchase on account.” This requires stating your affiliation during registration (this information will be verified).
If you have any questions about your order, simply fill out the contact form . Alternatively, you can also contact us directly by email at info@kaeferlingpro.com or by phone at +49 (0)2233 8051555.